Worcestershire’s Talking Head – Kellie Fieldhouse
Director – Worcestershire Mortgage Services
Every Friday we put a local business leader on the other side of the interview table! Want to get involved, or put someone in the hot-seat?? You can nominate a local contact in the link at the bottom of the page.
1) How did you get into this industry?
My background is in Estate Agency. I was approached by a manager of financial services within the group I worked for and asked if I had ever considered being a Mortgage Adviser. Being honest, I hadn’t ever thought about it but it seemed like a good new challenge so I went for it. I am really glad I did as I have found a career that I really enjoy!
2) What do you enjoy most about being in the business?
My clients! I meet a new client nearly every day and I get to do what I do best which is talk! My appointments are mostly done in my clients houses where I get to share a coffee with them and have a good chat. Purchasing a house is one of the most exciting times in most peoples lives, I am really lucky that I get to share that excitement with them.
3) What top 3 words/ phrases describe you best?
Ambitious, Honest, Affable.
4) What would you say would be your biggest achievement to date?
The decision to start Worcestershire Mortgage Services aside, I would say that my biggest achievement would be making the spontaneous decision to move to Worcester when I was 21. I didn’t know anyone, had never lived on my own and had only visited once but I had fallen in love with Worcester and just went for it. Being thrust into the adult world of paying bills and doing food shopping alongside starting from scratch with my job and friendships was hard but I really learnt a lot about myself along the way.
5) What is your weakness?
I am a perfectionist, I can spend far too long on making something look perfect. But I am also a sucker for a cheese board and red wine…
6) What motivates you?
A challenge; to me there is no better buzz than the feeling of solving a ‘problem.’
7) What de-motivates?
I struggle with negative people. I prefer to maintain a positive mindset.
8) Where do you see yourself in 5 years?
In 5 years time I see Worcestershire Mortgage Services in an office on the High Street with a competitive offering for clients but in a comfortable environment keeping our friendly and honest approach. I would also like to be offering training and development for new advisers.
9) What is the best USP about your current business?
We offer home appointments where we come to visit you. I think that this is great if you have children or if you feel a little nervous about coming into an office.
10) What is your favourite local shop?
This was the hardest question for me to answer! For a foodie like me Worcestershire has plenty to offer. Breakfast is my favourite meal of the day so if I needed to pick one place it would have to be The Twisted Spoon in Upton Snodsbury. I am not a morning person and their breakfast is served until 12pm on a Sunday.
I have recently ordered from a new online Worcestershire based shop called the Tiny Teal Soap Shed. They sell handmade soaps and wax melts; their Christmas Spice wax melts are just amazing!
Worcestershire Mortgage Services provides expert mortgage advice. We have access to over 12,000 mortgages from over 90 lenders. We are committed to offering honest advice in a professional manner in the comfort of your own home whether you are a Home Mover, First Time Buyer purchasing a New Home, Shared Ownership or a Buy to Let Investor looking for a better deal.
Our top priority is making sure that our clients understand the process and their options are kept clear and simple. From making sure that they are confident in offering on properties to filling out paperwork and helping them to make a Help to Buy applications, we want to ensure that they feel fully supported each step of the way.
We pride ourselves on understanding that each one of our clients is different and because of this we like to be as flexible as possible. We offer telephone appointments, Skype appointments, face to face chats or home visits. Evening and weekend appointments are also available!
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